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SAA has been charging you up to R100 for a bag wrapping service that doesn’t exist
Posted by on Feb 10th, 2014

Meanwhile in other dodgy hidden charges news…South African Airlines has apparently been charging passengers flying out of OR Tambo between R50 and R100 for a bag-wrapping service that doesn’t exist. The additional charges were never announced and has been included in the price of your SAA ticket since November when the prices went up.

While the figures are being disputed, it’s estimated that over the past 3 months “the cost to customers will likely be at least R45 million’.

And that cost may be considerably higher according to reports.

“SAA has been fleecing all customers flying out of OR Tambo airport since November, charging them between R50 and R100 for a bag-wrapping service that did not exist.

Only at the end of last month did the national carrier actually introduce the mandatory plastic wrapping for all luggage, despite internal legal advice saying it shouldn’t, two separate legal threats and internal warnings about raising fares for a service customers may not really want or need.” [City Press]

Now you know.

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