After widespread complaints MTN has bowed to consumer pressure and brought back the pre-paid R59/month unlimited BIS subscription. At the beginning of the year MTN announced it is killing its unlimited BlackBerry Internet Service from 1 March 2013. They would no longer offer unlimited data and instead capped the service at 200MB per month. Once over that limit users would be charged a hefty out-of-bundle rate of 65cents per megabyte. This clearly didn’t go down very well and MTN SA reportedly lost nearly half a million customers between January and March.
It’s taken 4 months and now MTN has finally backtracked and sent customers a message saying “Yello! MTN has brought back your unlimited service on BlackBerry Absolute. Your service will not be capped to 200MB. Continue to enjoy a world-class experience with MTN on your BlackBerry.”
Better late than never hey.
“Four months after telling its subscribers it would no longer offer unlimited internet access to BlackBerry users, MTN has done an about-turn and brought back the unlimited service. The move follows a backlash from subscribers. ” [iol]
So now hopefully MTN subscribers can stop complaining hey.